Last Updated: January 23, 2026
At JOMO Figures ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jomofigures.com and use our services.
We collect personal information that you voluntarily provide to us when you:
This information may include:
To create your custom figure, we collect and process photos and images you upload. This includes:
Important: Your photos are used solely for the purpose of creating your custom figure. We do not use your personal photos for any other purpose unless you check the "Promotional Use (Optional)" checkbox during checkout, which grants us permission to use photos of your completed figure (not your personal photos) for promotional purposes.
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
We collect this information using cookies, web beacons, and similar tracking technologies. You can control cookie preferences through your browser settings.
Legal Basis for Processing (GDPR): We process your personal information based on the following legal bases: (1) your consent, (2) performance of a contract (fulfilling your order), (3) compliance with legal obligations, (4) our legitimate business interests (improving our services, fraud prevention).
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. We will notify you via email within 72 hours of becoming aware of the breach, or as soon as reasonably possible, and will provide information about the nature of the breach and steps you can take to protect yourself.
You have certain rights regarding your personal information:
You can request access to, correction of, or deletion of your personal information by contacting us at [email protected].
We do not currently send marketing emails or newsletters. If we begin sending promotional communications in the future, we will update this Privacy Policy and provide you with an opt-out option.
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
During checkout, you have the option to check a box granting us permission to use photos of your completed figure (not your personal photos) for promotional purposes. This is completely optional. If you previously granted this consent and wish to revoke it, please contact us at [email protected]. We will remove your figure photos from our marketing materials within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, please contact us at [email protected].
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
To exercise these rights, please contact us at [email protected].
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it by law.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete that information.
Our website may contain links to third-party websites (e.g., Shopify checkout, social media platforms). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: